What percentage of supply chain leaders experienced disruptions in the past 12 months? (73%)
73% of supply chain leaders experienced disruptions in the past 12 months — Gartner (2024).
TL;DR: 73% of supply chain leaders experienced disruptions in the past 12 months. This benchmark from Gartner (2024) highlights a critical shift in supply chain for Shopify merchants.
Last updated: August 2026
Expert Analysis: The Gartner Supply Chain Data
According to Gartner (2024), 73% of supply chain leaders experienced disruptions in the past 12 months. This data point is a cornerstone of modern supply chain planning.
It reflects the increasing pressure on ecommerce brands to optimize every link in their fulfilment chain.
Strategic Impact for Forthsource Users
For merchants using Forthsource — a verified supplier sourcing platform for ecommerce merchants — this statistic represents a direct opportunity for optimization. By aligning your store operations with these industry benchmarks, you can reduce waste, improve customer satisfaction, and protect your margins.
Forthsource gives you the data to measure your own performance against benchmarks like these.
Frequently Asked Questions
Where does this statistic come from?
This statistic is sourced from Gartner, a recognised industry research outlet. See the citation link above for the primary source.